Some
typical RFP Questions
and
Our Responses
arranged
by Topic
In
the following section we were asked to respond in narrative form
to our customer's RFP questions:
Note:
This dialogue occurred in July, 2001
|
|
Set
One
-
Qualifications
and Experience
-
Proposed
Solution
-
Extensibility,
Savings
-
Examples
of various customer needs
-
Varied
customers, varied requirements
|
Set
Two
- Short-term
or one-time customers
- Customer
satisfaction
- Tracking
of data product requests
- Workflow
management, job scheduling, and dynamic resource allocation
- Monitoring
and quality control
|
|
Set
Three
-
Security
functions
- Departmental
changes to individual users privileges
- Archived
data sets
- Fault
tolerance
- Support
for a variety of distribution media
|
Set
Four
- Data
distribution by electronic means
- Custom
"views" of customers elements and processes
- Project
planning and implementation, system performance and status, external
reporting or strategic planning, direction of business
- Training
- Maintenance
and support philosophies
|
|
Set
Five
- Staff
during the implementation phase
- Time
line feasibility
- Cost
estimate
- Extensibility
- Customized
Data-Views
|
Set
Six
- Compatibility
with Legacy Processors
- Compatibility
with new Processors
- Interfaces
with Clients
- Longevity
and Life Cycle
-
Powderhorn Support
|
